TERMS & CONDITIONS

These are the terms and conditions that apply to makeup services by Nicole Karolina Makeup, Australian Business Number (ABN) 90 200 325 794. By accessing this website and making a booking you agree to the following Terms & Conditions. 

The use of this website and our services are subject to the following terms of use. These may be subject to change without prior notice. 

BOOKINGS:

Bookings require a $30.00 non-refundable deposit to secure the appointment and is required at time of booking.

Weddings require a 30% non-refundable deposit to secure your wedding date.

All prices include GST. 

A confirmation message via email and/or text will be sent out with booking details.


PAYMENT:

Payments include direct deposit or cash at this time. 

Non-refundable deposits are to be paid that the time of booking. If payment is not received within 3 days and proof of payment is not sent the appointment will not be officially booked in and are at risk of missing out on the date/time. 

An invoice will be sent once the deposit has been received. Paying via direct deposit will require a payment receipt to be provided and sent to nicolekarolina.m@gmail.com.

Remaining payments for all services are to be paid the day prior or on the day of appointment.

CANCELLATIONS:

All cancellations must be made minimum 48 hours prior via email or text. All deposits are non-refundable therefore no refunds for cancellations will be given. 


As Nicole is a Mobile Makeup Artist a text message will be sent out when she is on her way and when arrived to location of appointment. Nicole will arrive 5min to 10min prior to appointment start time to set up. 

Due to COVID19, if a client is feeling unwell, they are expected to reschedule or cancel their appointments. If a client arrives to the appointment sick/unwell they will be asked to leave without a refund of their deposit. 

TRAVEL FEE:

Nicole Karolina has relocated to Toowoomba. Nicole services the Darling Downs and the Greater Brisbane areas. 

A travel fee of $30 is required if location is in a greater Brisbane area. Trials will not require a travel fee.

MEDIA:

Nicole Karolina Makeup uses photos and videos during appointments for social media & marketing use. 

If you are uncomfortable or do not wish for your image to be used please kindly let us know. 

ALLERGIES/SENSITIVITY:

The client is required to notify Nicole Karolina Makeup of any information relevant to allergies, health conditions, sickness/infections, skin conditions, medical and/or sensitivity issues prior to any scheduled appointments or trials. This is to ensure that any reactions are prevented. 

Under no circumstances will Nicole Karolina Makeup have any liability or incidental, or consequential damages however characterised for example sensitive skin, sensitive eyes, eczema, dermatitis psoriasis etc. It is the client’s responsibility to inform Nicole Karolina Makeup about any sensitivities, illnesses or allergies. Nicole Karolina Makeup will not fall responsible for any reactions that in an unlikely event may possibly occur.

Nicole Karolina Makeup reserves the right to cancel or reschedule an appointment if it is considered to be a health hazard to the worker(s), clients or the public. ​​

BEHAVIOUR:

Nicole Karolina Makeup reserves the right to refuse service to the client or bridal party who display inappropriate, abusive or threatening behaviour.

If services are refused the booking fee will not be refunded, this is to cover the loss of appointment.

By paying the deposit, the client accepts these terms & conditions of service.